**Refund Policy**

At SOMIITS, we strive to ensure your satisfaction with every service booked through our platform. This Refund Policy outlines our guidelines regarding refunds for services rendered.

**Cancellation and Refund Eligibility**

1. **Cancellation by Homeowners:**
   - You may cancel a booked service up to 24 hours before the scheduled appointment without incurring any cancellation fees.
   - Cancellations made less than 24 hours before the scheduled appointment may result in a cancellation fee, which will be communicated at the time of cancellation.

2. **Cancellation by Handymen:**
   - In the event that a handyman cancels a confirmed appointment, you will be notified promptly.
   - We will work to reschedule the appointment with another qualified professional or provide a refund if requested.

3. **Refund Process:**
   - Refunds will be processed using the original payment method used for booking the service.
   - Refunds for cancellations made within the eligible timeframe will typically be processed within [number of days] business days.

4. **Disputes and Resolutions:**
   - If you are dissatisfied with the service provided, please contact our customer support team promptly.
   - We will investigate the issue and work with you and the handyman to find a satisfactory resolution.

5. **No-Shows or Late Cancellations:**
   - If a homeowner is not present at the scheduled time of service (no-show) or cancels late without sufficient notice, a cancellation fee may apply.
   - Handymen are compensated for their time and preparation, and late cancellations disrupt their schedules.

**Contact Us**

If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at support@somiits.com .

---